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SERVICE PROCEDURE


We Offer “LIFE TIME FREE SERVICE” for all our products
Spares will be charged after Warranty Period
ONSITE SERVICE - WITHIN WARRANTY PERIOD:
  • When the product is within the warranty period, the customer has to provide the bill/invoice during the onsite visit.
  • Service technician during their visit to the customer place will VERIFY THE DATE OF PURCHASE.
  • Service and the required spare parts are offered free of cost


OTHER ONSITE SERVICE:
  • The other onsite product service includes – Out of warranty period /customer mishandling /thread breakage.
  • The required spare parts for the smooth functioning of the product should be borne entirely by the customer.
  • The spare parts can be purchased from any authorised dealer
  • The service will be provided free of cost and only spares will be charged by the dealer to the end customer.


DEFECTIVE MATERIAL SERVICING - FOR DEALERS:
  • Verify the calendar pin mark.
  • When the product is within the warranty period: - service and spares will be provided on FOC basis.
  • For customer mishandling/thread breakage and products whose warranty period has been expired, spares will be charged to the dealer and service will be done free of cost.
Conti+ service procedure